Knowledge
IDI is not the answer for everything
Often times, in qualitative research we default our choice of research method to IDI or in-depth interviews. It is relatively safe. We talk …
Signage and Way Finding Design Strategy: Behind the Scene
It’s not too long since I joined Somia Customer Experience. Despite the short time, I got a chance already to work on a very …
Making a Remote Consent and NDA Form
Due to COVID-19, we no longer able to sign the Consent and NDA (Non-disclosure Agreement) Form with the participants when we meet them. …
Remote Usability Testing Learnings
Here’s how we did our fully remote Usability Testing sessions during COVID-19 and what we learned from it. In Somia CX, we believe …
Tips for Running a Remote Research
We successfully did a series of remote researches during the COVID-19 situation. Here’s what we did and what we learned from …
A Guide to Online Design Hackathon: Case Study on Masker Kain untuk Semua
As COVID-19 hits the nation, we’re currently embracing the ‘new normal’ by taking our part as citizens to adopt #DiRumahAja and …
How has COVID19 affected the way Indonesians live?
As citizens of the world and as design innovators and researchers, we, at Somia, got curious about how the virus came like a storm …
Alternative Research Methods to Overcome COVID-19
It has been somewhat a roller-coaster ride amidst the COVID-19 situation. When the news broke in Indonesia two days ago, I witnessed the …
Usability Testing: Shut Up!
As part of my work in Somia Customer Experience (check us out at somiacx.com), I’ve been running and teaching a lot of Usability …
