We help companies design experiences that people love.

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We turn customer and business insights, into experience strategy and design. Read more

  • Research


  • Strategy


  • Experience Design

    Experience Design

  • Testing


  • Training


  • Building CX Team

    Building CX Team


It is easy to solve an immediate customer problem, but there may be an oversight on the root cause. Together with you, we help find your customers’ real needs.
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Kaskus Experience Blueprint

Kaskus Experience Blueprint

Challenge How might we monetize Kaskus without sacrificing user experience? Identify opportunities with Kaskus product range (Jual …

Mother & Child Hospital Experience

Mother & Child Hospital Experience

Challenge Evaluate the customer experience of the mother and child hospital, and identify opportunity areas and priorities. Coach …

Banking Touchpoints

Banking Touchpoints

Challenge Evaluate customer acceptance, concerns, and challenges towards the new design of banking touch points targeted for seamless …

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Hear & see what what are on our mind recently. Read more

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