We turn customer and business insights, into experience strategy and design. Read more
Building CX Team
It is easy to solve an immediate customer problem, but there may be an oversight on the root cause. Together with you, we help find your customers’ real needs.
Kaskus Experience Blueprint
Challenge How might we monetize Kaskus without sacrificing user experience? Identify opportunities with Kaskus product range (Jual …
Mother & Child Hospital Experience
Challenge Evaluate the customer experience of the mother and child hospital, and identify opportunity areas and priorities. Coach …
Hear & see what what are on our mind recently. Read more