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We help companies uncover insights and turn them into
impactful solutions that address the business’ and customers’ real needs.

Services

Research • Strategy

Research • Digital Interaction

Research • Digital Interaction

We are always on the lookout for outstanding talents with unique vision to create impact.

Knowledge
Reimagining Indonesia’s Healthcare Journey in 2030
In order to bridge some gaps in users’ expectations and Indonesia’s healthcare system, we attempt to reimagine the journey by looking into Indonesians’ attitude towards healthcare, the government’s equalitarian approach to its people’s health and some healthtech movements.
18 May 2020 • 6 mins read
- by Somia
Knowledge
Signage and Way Finding Design Strategy: Behind the Scene
It’s not too long since I joined Somia Customer Experience. Despite the short time, I got a chance already to work on a very interesting project about signage and way finding design strategy! Here is the story.
13 May 2020 • 4 mins read
- by Anindya Fitriyanti
Knowledge
Tips for Running a Remote Research
We successfully did a series of remote researches during the COVID-19 situation. Here’s what we did and what we learned from it.
23 Apr 2020 • 7 mins read
- by Fri Rasyidi
- Sr. Experience Design Consultant